Privacy Policy
Effective date: November 11, 2026
Who we are
Panama Craft Spirits, S.A. (“Casa Barú,” “we” or “us”) is responsible for personal information collected through casa-baru.com, experiences.casa-baru.com and the services described below. Contact us at [email protected], WhatsApp +507 6888 7964, or Calle 11 Este, Casco Viejo, Panama City, Panama.
Information we collect
We may collect your name, email, telephone number, messages, booking and purchase details, billing or delivery information, and information about your use of our websites. When booking, you may also share dietary or accessibility requirements.
Our experiences and alcohol products are for adults aged 18 or older. We may ask to see identification at pickup or delivery; we do not keep a copy. Third-party providers process payments. We receive payment confirmation and the amount paid, but not the full card number or its last digits. We share photos from experiences on social media only with your consent.
How we use and share information
We use personal information to manage bookings, purchases, payments and deliveries; answer enquiries; and meet legal and accounting obligations. Where applicable, we may also use it, with your consent when required, to send news or offers and improve our websites.
We share information with service providers as needed to operate our business, including Wix, Cloudflare, Bókun, Zapier, PagueloFacil, PayPal, Yappy and INVU, and communications, email and delivery providers and professional advisers. We may provide information to authorities when required by law. Some providers may process information outside Panama.
Cookies and analytics
Necessary technologies support our websites, store and booking pages. With your consent, we use Google Analytics to understand website use. The main site offers separate analytics and advertising choices, lets you change or withdraw your choice under Privacy preferences, and remembers it for six months. The Wix store and booking pages have their own consent controls.
Retention and your rights
We retain information for the time needed to provide our services and meet applicable legal and accounting obligations.
You may request access to, correction, deletion or portability of your personal information, object to its use, or withdraw consent where applicable. Contact [email protected]. We will handle requests in accordance with applicable law. You may also contact Panama’s data protection authority, ANTAI.
Security and changes
We use measures intended to protect personal information. We may update this policy and will publish the revised version with its effective date.